Monday, February 8, 2010

Remembering to say "Thank you!"


Contributed by Guest Bloggers of the week, Katie Rosin & Antonio MiniƱo of Kampfire Films PR

Last week Kampfire received these beautiful tulips from Shay, Nick, and the NY Innovative Theatre Awards, thanking us for our on-going contribution to them and the community. We were touched, and it reminded us why we love working with this fabulous organization in the first place.

It also re-confirmed a notion that saying "Thank You" goes a long way. We always remember to thank our donors, but we sometimes neglect showing appreciation to our audiences. A few years ago, when I went to see The Color Purple, the next day I received a thank you email (see below). Although, I didn't like the show that much, it did make me feel that my business didn't go unnoticed (even though I know it was an automatic email through the ticketing agent).

With more the intimate audiences of OOB we can send a more personalize thank you, an email which in addition to complimenting their good taste in theater, reminds them if they liked the show to vote for it at and join your Facebook fan page. Offer them a free ticket to return to the show with a friend who hasn't seen it and remind them to place a tax-deductible donation to your organization so you can continue to create the work they saw.

A little thank you can go a long way to encouraging future ticket sales and donors.

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